Every business that flourishes starts witha foundationthat works.

Start anywhere.
Connect everything.

Use one service or all of them. Everything can connect when you are ready, and one team looks after all of it.

Managed IT

Your IT, managed.

Help desk, cybersecurity, cloud and backup.
Help desk
Sample
New hire starts Monday
#48217 · Requested by the office manager
  1. Request received
    By phone, email or the portal
    Thu
  2. Account created
    Email and Microsoft 365 license ready
    Thu
  3. Laptop shipped
    Sets itself up at first sign-in
    Fri
  4. Ready
    Before they walk in
    Mon
Threat blocked overnight
Nothing for you to do
Last night’s backup
Complete
Automation & AI

Automate the work that slows you down.

Document management, workflow automation, integrations and secure AI with any model you want.
Secure AI
Sample

Someone on your team asksWhat do we need to act on in this?

What comes back

  1. 1It renews by itself on March 1 unless you cancel 60 days before. p. 3
  2. 2The price can rise by up to 5% at renewal. p. 6
  3. 3Late-delivery credits must be claimed within 30 days. p. 11

Answered by Claude. Nothing kept by the model maker.

Someone on your team asksTurn Tuesday's meeting notes into a proposal.

What comes back

  1. 1A formatted document with the scope, the timeline and the cost.
  2. 2Written in your company's wording and layout.
  3. 3Two open questions listed for you to answer first.

A draft for a person to edit and send.

Someone hands an agent a jobMatch this month's invoices to the purchase orders.

What the agent did

  1. 1Read 42 invoices from the shared folder.
  2. 2Matched 39 to their purchase orders.
  3. 3Flagged 3 that do not match, and stopped.

Nothing is paid or changed until a person approves it.

A routine runs by itselfEvery Monday at 8:00, list the open quotes older than 30 days.

What arrived this Monday

  1. 17 quotes are older than 30 days.
  2. 2Sorted by value, with the customer and the owner.
  3. 3Sent to the sales team before the weekly meeting.

Set up once. Change or stop it whenever you like.

Someone asks the HR expertHow much vacation time carries over to next year?

What comes back

  1. 1Up to 40 hours carry over. Time-off policy, p. 2
  2. 2They must be used by March 31. p. 2
  3. 3Ask your manager about anything above that. Handbook, p. 18

An expert answers only from the documents you give it.

Print & Document

Print and documents, handled.

Copiers, printers, wide format, managed print services and leasing.
Smart Configurator
Beta
One of 178 machines you can build and quote
Straight-through scannerMultifunctionColorA335 ppmWi-Fi optionCloudstream Embedded
Build your setup
Toner 72%
Replenishment on its way
Sample
Roller near end of life
Service call scheduled
Sample
Communication

Phones and fax, simplified.

VoIP phone systems and eFax.
Phones
Sample
Incoming call
Main line · (386) 252-2292
  1. Main line
  2. Front desk
  3. Connected
  • Sales line
    Answered at the front desk
    9:12
  • After-hours call
    Routed to the on-call phone
    6:40
Fax received
7 pages, in your inbox
Voicemail
Sent to your email
Technology partners
95.1Net Promoter ScoreLast complete 12 monthsAbove 70 is World Class.See our score on CEO Juice (opens in a new tab)

Customer satisfaction, independently measured.

  1. Smart Technologies95.1
  2. Costco79.0
  3. Amazon73.0
  4. Average US company10.0
  5. B2B telecoms, North America (2018)-1.2

Scores published by CEO Juice. Net Promoter, NPS and Net Promoter Score are trademarks of Satmetrix Systems, Inc., Bain & Company and Fred Reichheld.

What our clients say.

Reviews from our clients on Google.

“I couldn't be happier with the service provided by Smart Technologies of Florida. Their team did an excellent job replacing all of our printers and made the entire process smooth, efficient, and hassle-free.”
Alan Hutchins
Google review · Jun 2026
“I have done business with them for several different items such as copiers and printers for 25 years now. I have recommended them to all our business partnerships and you should too! They have a great team very reliable and very prompt.”
april morris
Google review · Aug 2025
“Lisa and Bob are incredibly knowledgeable in ways to save money with office machines/service/leases. They bent over backwards with clear precise information so I could visibly see and how would make sense to go with them. Please know they are very honest as well. Thank you both!!”
Corner Suites Office Managers
Google review · Apr 2025

Let's build your foundation.

Tell us where your business is today and we'll help map the next step.